Direkt zum Hauptbereich

Intercultural competence

Intercultural Competence

Nowadays it is very common to see in job descriptions "intercultural competence" as a requirement in the soft skills list, but the definition of intercultural competence is rarely clear to anyone applying for a job - perhaps even to those who put it in the requirements.

Intercultural competence is defined as “the ability to deal with different cultures and the people who belong to them, their system of values and communication styles respectfully and appropriately so that they can communicate with and understand them. them ”.

Each culture has a system of values and a unique style of communication. Therefore, being interculturally competent goes far beyond having good interpersonal relationships. Intercultural competence encompasses two other important concepts, such as system of values and communication styles, and is divided into three types: cognitive, behavioral and affective intercultural competence.




The cognitive aspect of intercultural competence concerns one's knowledge of one's own culture and the culture to which it will relate. Knowing some habits and behaviors helps immensely in interacting with a different culture. For example, in a meeting with Japanese, when handing out your business card, it is important to do so by holding the card in both hands, which for Japanese culture is a sign of esteem and consideration. Handing over the card with just one hand is considered rude and can make a bad impression right in, compromising the future business.

The affective aspect refers to the social competence of the person - then the good interpersonal relationship counts. Here it is critical to be able to respond emotionally in an appropriate manner by controlling any negative reactions. Controlling anxiety, empathy, and avoiding judgment, especially based on stereotypes, complete this aspect of intercultural competence.

In the behavioral aspect, we are interested in the openness and willingness to interact with different cultures: “Am I willing to respect and accept what I don't know and/or don't understand?” is the central question here. Here you need to exercise verbal and nonverbal communication skills to have a better understanding of the context and to be able to adapt your behavior for successful interaction.

Only in this brief definition of intercultural competence, we can see several other concepts linked to culture:

- System of values
- Communication Styles
- Empathy
- Stereotype
- Verbal and nonverbal communication
- Opening to the unknown

We will talk about all these concepts. And you can be sure that when we talk about these, others will appear. Let's explore together the culture and intercultural theme. Stay tuned!

#gointercultural #whatisculture
#culture #cultureandglobalization
#nationalculture #regionalculture
#interculturalcompetence #culturaldimensions #hofstede #movingabroad #respectthedifference #culturecomprehension #interculturalcompetence #communicationstyle #marinaonair #empathy #culturalopenness 

Kommentare

Beliebte Posts aus diesem Blog

What do all cultures have in common?

Each time we talk about culture here, it is necessary to remember what concept of culture we are talking about, which is culture as the identifying factor of a social group. According to the American anthropologist Kluckhohn, culture is a pattern of behavior (thinking, feeling and reacting of a human group) that is acquired and transmitted mainly by symbols within that group and represents its specific identity. It includes the concrete objects produced by the group and its heart is in traditional ideas and values. Based on this concept of culture, the Dutch culture researcher and psychologist Geert Hofstede* conducted a study there in the 1960-70s among IBM employees in 50 countries, in which he realized that all cultures have common traits, that he called “cultural dimensions”, and what determines the difference between cultures is the degree of importance that each cultural dimension has within them. The five cultural dimensions initially defined by Hofstede are: -

Move and culture

It is common for many people to move from one house to another. We move from our house, neighborhood, city, state and even country. And every move brings with it a certain fear of the unknown. “Will the neighbors be nice like the ones I had? Do you have little children? What do they like? What do they do? ”These are questions that occur in times of change, because “culture is the way you do things around here” and you, who just arrived in the area, still don't know what it is like. If people in this new place speak the same language as you, adaptation tends to be less difficult. But when we move farther, where another language is spoken, cultural differences are more visible, and adaptation is a much bigger challenge. Think about this scenario: you move to another country for whatever reasons (work, love, etc.). Getting there, you feel everything is weird: the way people talk, eat, walk, act... it's all very weird and you tend to think that local people are somehow wro